Chatbase
Customer Service & Chatbot 👁 20 viewsChatbase is a platform that allows users to train a private AI chatbot with their own data (web site content, PDF files, frequently asked questions documents), without requiring code writing (no-code). When the user has given a website connection or uploading a document, Chatbase automatically processes this content and converts it to a knowledge base and feeds a large language model with this data, creating a private chat robot to the business, which only produces answers from the supplied sources. This approach allows chatbot to provide only accurate and brand-specific information, unlike general-purpose chat robots, reduces the risk of hallucination. The created chatbot can be embedded on any website with several lines of code or integrated to other applications via API. Chatbase is designed specifically for small businesses, initiatives and content-oriented websites that want to set up their customer support chatbot quickly and without technical team. Works with freemium model; free available with limited message volume, paid plans are available for higher volume and customization. Chatbase compared to Voiceflow’s visual streaming design approach offers a much simple and quick installation process that focuses on uploading data and instant results.
⚡ Featured Features
- •Private chatbot training with your own documents
- •Web site embedded widge Tags
- •Speech Analytics
Pros
- ✓Custom data-based bot can be installed without code writing
- ✓Quick installation
- ✓Affordable start plan
Cons
- ✕Limited in very complex workflows
- ✕Response quality depend on source document quality
Chatbase price tracking
Prices reflect listed values on the verification date and may vary by tax, region or promotion.
