Tidio is an artificial intelligence chatbot and live support platform that stands out with easy installation and convenient pricing designed for small and medium businesses. Users can add a chat widget to their websites in a few minutes without requiring any coding knowledge; this widget can answer frequently asked questions with streams based on both predefined rules and give more natural, binding responsive answers based on the product catalog and support content of the store through the AI-supported Lyro chat robot. Tidio offers powerful integrations with e-commerce sites (especially with popular platforms such as Shopify and WooCommerce); it contains special features to e-commerce such as sending automatic messages to visitors who leave the basket, ordering status inquiry. Live chat lets email and social media messages manage messy channels from one place by combining in a single inbox. Works with freemium model; basic live chat and limited AI responses are free, higher speaking volume and advanced AI features need to switch to paid plans. Compared to enterprise-scale competitors such as Intercom or Zendesk, Tidio offers a much more accessible price-specific balance for small businesses.

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Last observationFreemium25.07.2026

Custom07.2026Freemium

Prices reflect listed values on the verification date and may vary by tax, region or promotion.